Sometime while creating Additional FTP account or Updating Domain user it shows following Error
Error: Unable to update FTP account: Unable to create web user: Update FTP user failed:
ftpmng --add-user failed: Empty error message from utility.
This problem comes when .Security file of the domain get corrupted. This file can be found at C:Inetpubvhostsdomainname.com OR D:Inetpubvhostsdomainname.com OR in the domain home directory. Rename the file to OLD.Security and run following command:
C:ParallelsPleskadminbin>websrvmng.exe --reconfigure-vhost --vhost-name=domainname.com OR C:> "%plesk_bin%ftpmng.exe" --reconfigure-vhost --vhost-name=domainname.com
Above command will create a new .Security file based on the Plesk Database and then try to create new FTP user or try to update domain user.
About Milind Koyande
Milind Koyande is the Senior Research Engineer and his job is to work with new technologies, specially Cloud Computing / Virtualization Technology. His past projects include Government Sector initiatives, Backup and Disaster Recovery Solutions.
Milind Koyande is the Senior Research Engineer and his job is to work with new technologies, specially Cloud Computing / Virtualization Technology. His past projects include Government Sector initiatives, Backup and Disaster Recovery Solutions. Follow him on 
Fix:- DNSZone::Table::select() failed: no such row in the table « .:][ Gr8 Admin Team ][:.
on Aug 12th, 2011
@ 12:48 pm:
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