After login into a VPS using RDP it stuck on Blue screen (Not BSOD) and doesn’t load next screen or Desktop of the VPS like below given image
OR if you get following Error after login to VE by RDP
“You are connected to the remote computer. However, an error occurred while an initial user program was starting, so you are being logged off. Contact the system administrator for assistance.“
Such problems occurs due to corrupted or missed C:/Windows/explorer.exe of the VPS or VE.
This problem can be fixed by copying C:/Windows/explorer.exe file of the host server to the VPS. Following are the steps to copy
1) Stop the VPS
# vzctl stop VEID
2) Mount the VPS
# vzctl mount VEID
Now we will able to access VPS files from host server in C:/vz/private/VEID/ Directory.
3) Copy “C:/Windows/explorer.exe” from Host server to “C:/vz/private/VEID/Windows/explorer.exe“
4) Unmount and start the VPS
# vzctl umount VEID
# vzctl start VEID
Please try to login to the VPS now.
Note: Here, VEID will be the VPS ID of the VE which is facing problem.
About Milind Koyande
Milind Koyande is the Senior Research Engineer and his job is to work with new technologies, specially Cloud Computing / Virtualization Technology. His past projects include Government Sector initiatives, Backup and Disaster Recovery Solutions.
Milind Koyande is the Senior Research Engineer and his job is to work with new technologies, specially Cloud Computing / Virtualization Technology. His past projects include Government Sector initiatives, Backup and Disaster Recovery Solutions. Follow him on 
RDP login to VE fails OR Shows Blue Screen « .:][ Gr8 Admin Team ][:.
on Feb 13th, 2010
@ 11:43 am:
[...] Read more Categories: Windows Tags: explorer.exe corrupted, RDP login fails, RDP login to VE fails OR Shows Blue Screen, RDP Unavailable, unavailable, VPS Shows blue screen Comments (0) Trackbacks (0) Leave a comment Trackback [...]
jose
on Apr 28th, 2010
@ 9:27 am:
We have the same issue but with the hardware node, we try to enter in the hardware node with remote desktop but we cant enter.
If we reboot the hardware node we can enter but a few days later we cant enter.
admin
on Apr 28th, 2010
@ 11:25 am:
hi there,
The problem seems to be with NP-Pool. You can check which Container is using high NP-Pool from Task Manager of host server. You can enable NPPool column from view>> select columns in task manager.
Hope that help.
ranabinay
on Jul 15th, 2010
@ 3:47 am:
HERE IS ANOTHER SOLUTION TO FIX THE PROBLEM:
1) Log in to Remote Desktop with your Username and Password.
2) Now it will show you Blue screen.
3) When RDP screen still selected, press CTRL+ALT+END
4) It will show you Microsoft Windows NT Security dialog box
5) Go to users tab and Log Off your self.
Now next time when you log in, You can do so as usual.
Binay Rana
Kathmandu, Nepal
Milind
on Jul 16th, 2010
@ 12:39 pm:
Thanks for the reply rana binay but the fix you have provided is for a normal system or dedicated server but in case of Virtuozzo based VPS it won’t work and the fix which I have provided is given by SW-Soft Engineers..
Thanks for registering :)