After login into a VPS using RDP it stuck on Blue screen (Not BSOD) and doesn’t load next screen or Desktop of the VPS like below given image
OR if you get following Error after login to VE by RDP
“You are connected to the remote computer. However, an error occurred while an initial user program was starting, so you are being logged off. Contact the system administrator for assistance.“
Such problems occurs due to corrupted or missed C:/Windows/explorer.exe of the VPS or VE.
This problem can be fixed by copying C:/Windows/explorer.exe file of the host server to the VPS. Following are the steps to copy
1) Stop the VPS
# vzctl stop VEID
2) Mount the VPS
# vzctl mount VEID
Now we will able to access VPS files from host server in C:/vz/private/VEID/ Directory.
3) Copy “C:/Windows/explorer.exe” from Host server to “C:/vz/private/VEID/Windows/explorer.exe“
4) Unmount and start the VPS
# vzctl umount VEID
# vzctl start VEID
Please try to login to the VPS now.
Note: Here, VEID will be the VPS ID of the VE which is facing problem.